Toyota Motor Corporation awarded Mohamed Naser Al-Sayer & Sons, exclusive distributor of Lexus and Toyota in Kuwait, for six times in a row with the award of “Excellence in Customer Service” for 2013.
Toyota Motor Corporation presented this Award in recognition of the remarkable success and outstanding achievements of Mohamed Naser Al-Sayer & Sons. Co., after the outstanding performance of Al-Sayer coupled with rigor and dedication in achieving the desired goals under the proposed strategy for the region and specifically in Kuwait, market making it wins this prestigious award for the sixth time in a row.
The event was held at Crown Plaza Hotel on March 15, 2014. The ceremony was attended by the (CEO) Chief Executive Officer of the company, Mr. Mubarak Naser Al-Sayer, Chief Operating Officer, Mr. Paul Reynolds, Business Director, Service Mr. Ibrahim Al-Fouzan and department managers, in addition to the guests of honor from Toyota Motor Corporation, Mr. Naohiro Yoshida – Regional General Manager of Middle East, and Mr. Kosugi, Project General Manager.
On this occasion, Mr. Mubarak Naser Al Sayer (CEO) said: “What distinguishes Mohammed Nasser Al-Sayer & Sons Company is our renewed faith in the need to satisfy our customers, by listening to them and win their hearts and support which required us to work hard day and night in our relentless efforts to achieve highest levels of success”.
Mr. Paul Reynolds (COO) added: “We thank Toyota for their permanent confidence in us and for their continued and unlimited support. Earning this award means that we put all our efforts towards the satisfaction of our customers who are our highest priority”.
Mr. Kosugi, Project General Manager and Mr. Yoshida, Regional General Manager, Toyota Motor Corporation, Middle East said: “Al-Sayer raised the slogan of customer satisfaction, to further ensure and instill the principle of Customer always comes first in the minds of all the employees of Mohamed Naser Al-Sayer & Sons Company, as a core component of company growing sales. In recognition for Al-Sayer commitment to these efforts, we at Toyota Motor Corporation do commit ourselves to spare no effort to support Mohamed Naser Al-Sayer & Sons Company and its achievements and future goals.
The award of Excellence in customer service provided by us is a gratitude and appreciation for Mohamed Naser Al-Sayer for achieving the best results which reflect the success of the strategies and the pursuit of goals that make safety and customer satisfaction a priority, by providing unparalleled customer service to the extreme. We congratulate Mohammed Naser Al-Sayer & Sons Company and your staff for the uniqueness and earning the leadership of distributing Toyota vehicles in Kuwait. As you know, Mohamed Naser Al-Sayer & Sons Company will stay one of the most respectful distributors of Toyota in the world.
